Welcome to Hygendo Medical Devices Co., Ltd
info@hygendo.com
FAQ
Everything You Need to Know Is Right Here
Backed by 20 years of manufacturing experience, we provide clear answers to common technical, quality, and ordering questions for global customers.
Which shipping methods do you offer for international orders?
We provide flexible global logistics options, including express, air freight, and sea freight. We will recommend the most suitable method based on your destination and order size.
Do you support OEM or customized packaging?
Yes. With our in-house manufacturing capabilities, we provide OEM services, private labeling, and customized packaging based on your brand needs.
What is your typical production lead time?
For standard products, the lead time is usually 7–15 days. Customized items or large-volume orders may require a longer schedule depending on the complexity.
What certifications do your endodontic products comply with?
Our products follow strict international quality and compliance standards. Certification availability may vary by product type—contact us for detailed documentation.
Do you provide product samples before placing a bulk order?
Yes. We offer samples for quality evaluation and product testing. Sample fees can be refunded after the bulk order is confirmed.
